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By placing an order with us you
agree to our standard Shipping and Refund Policy: The final shipping costs may be
different for heavier-than-average items, drop shipments, or multiple
items on the same order. Any additional charges will be communicated prior to
shipping. International orders (including to
Canada) may incur import taxes and duty fees upon product arrival. Unclaimed international packages must be returned to us
and the buyer is responsible for the shipping and/or any other charges. For purposes of expedited
shipping, please be advised that UPS does NOT deliver on holidays or weekends
(i.e. Saturday and Sunday). A Next Day order placed on Saturday will not be
delivered until Tuesday. PLEASE NOTICE: If a shipment is refused, buyer will be charged the
shipping fee plus any fees associated with the returned package in addition
to a 15% restocking fee. In case of package re-routing or of an
incomplete/incorrect shipping address, there is a charge for UPS address
correction. SHIPPING CHARGES ARE
NON-REFUNDABLE. A RETURN AUTHORIZATION NUMBER IS REQUIRED. PLEASE CONTACT US
FOR THE RETURN INSTRUCTIONS.
PLEASE NOTICE: ONCE A RETURN
AUTHORIZATION NUMBER IS ISSUED, ITEM(S) MUST BE RETURNED IMMEDIATELY. ALL RETURNS FOR CREDIT MUST BE
DONE WITHIN 14 DAYS FROM THE DATE OF INITIAL DELIVERY OR ATTEMPTED
DELIVERY. THERE WILL BE NO EXCEPTION TO OUR 14-DAY POLICY. The sender is responsible for the shipping charges. In
case of defective or wrong merchandise, a replacement will be sent upon
receipt of the item in question. International customers must pay for
shipping both ways if a replacement is needed. If for any reason, you wish to
return a product, returns can only be accepted if the item is (1) in
"like new" condition and without any signs of change or
modification from its original state, (2) returned with all of its contents
and packaging placed into an outer carton to preserve the condition of the
original box, (3) all instructions, warranties, and any accessories that come
with the item are enclosed, and (4) a copy of the return form (if available)
must be included. We reserve the right to refuse the
item(s) or charge a penalty if any of the above is missing. Please notice
that certain items have a restocking fee. |
Shipping & Returns |




